Delivery Time: 1-10days

Go to and search "Today Date"
Open Metropcs application and Click on permenant Unlock


Must this type of video proof format for refund


Email Verification video Proof  To
Verification May take up 4 days


refund only includes the error "NOT ELIGIBLE FOR UNLOCK"
There is nothing we can do if your device has "Communication Error", "Server not responding. Please try again later" or "Unable to connect to server. " so check before you submit order


An Android device that supports the Mobile Device Unlock app:
LG G Stylo
Galaxy Core Prime
Kyocera Hydro Elite
Kyocera Hydro WAVE
HTC Desire 626s

Before submitting your order, please follow these steps:

1.  Launch the "Device Unlock App" to check status
2(a).  If you receive "Not Eligible for Unlock", please proceed and submit your IMEI # for processing.
2(b).  If you receive "Communication Error" or "Server not responding, please try again later", Do Not submit your order as it is not supported for unlocking (no refunds will be provided for any orders submitted with either of these error messages)
3.  Once process returns completed turn on app, and device will be officially unlocked

In case of unlocking issues after your order is completed:
If after verification, the phone is still locked, please contact us for the UNIQUE reference code that will be required to be shown in the video (to make sure the video was recorded After the verification process)